Careers

Work for the Regional Animal Protection Society

 If you feel like you have something unique to offer RAPS, please send your resume and cover letter to marian@rapsbc.com.

Current Job Openings

Veterinary Technician

Veterinary Technician, RAPS Animal Hospital

Click here to learn more.

Veterinary Office Assistant

Veterinary Office Assistant, RAPS Animal Hospital

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Assistant Manager, RAPS Thrift Store

Assistant Manager, RAPS Thrift Store, 8260 Granville Avenue, Richmond, BC

Assistant Manager, RAPS Thrift Store

The Thrift Store Assistant Manager (“TSAM”) has the primary responsibility to assist the RAPS Thrift Store Manager with sales and merchandising to maximize revenue opportunities for the RAPS Thrift Store locations. Responsibilities also include handling donations, customer service, sorting, pricing, merchandising and cleaning. This position reports to the RAPS’ CEO and the Thrift Store Manager.

RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.

Duties and responsibilities: 

  • Help manage staff and volunteers on a day-to-day basis;
  • Communicate positively and effectively with staff and volunteers;
  • Communicate positively and effectively with donors;
  • Accept donations from the public;
  • Help to manage pick-ups, deliveries, loading and unloading of donated items;
  • Ensure that donated items are handled with caution and care, including special handling of breakable items;
  • Organize store merchandise to best utilize floor space;
  • Take inventory as needed;
  • Help manage the set-up of displays and merchandise;
  • Perform routine cleaning;
  • Ring up sales and provide customer service;
  • Greet and assist customers;
  • Help manage sorting and pricing items that are donated to our stores;
  • Maintain store appearance through cleaning;
  • Cashier duties, as needed;
  • Answer phones, as needed;
  • Effectively communicate store requirements to Thrift Store Manager;
  • Perform all assigned tasks and responsibilities promptly;
  • Assist with special store events, as assigned;
  • Demonstrate high levels of professionalism when interacting with staff and the public.

Knowledge, Education & Experience:

  • Be passionate about animals, and be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
  • Follow and uphold RAPS policies and protocols and complete all tasks to a high standard;
  • Be patient and calm;
  • Be attentive to detail;
  • Have good interpersonal and verbal communication skills;
  • Help foster an enviable work environment;
  • Provide exceptional phone communication and customer service;
  • Show attention to detail and follow-up;
  • Have a positive, constructive attitude.
  • Be punctual;
  • Exemplary interpersonal skills;
  • Positive outlook;
  • Active listening, and probe for information to clarify requests;
  • Use tact and discretion when discussing problems and eliciting sensitive or confidential information.

Judgement, Authority & Decision-making:

  • Work as part of a team, or independently when needed;
  • Work is performed in accordance with established procedures and approved practices;
  • Organization of work to accomplish goals is expected.

Interpersonal Skills:

  • Active listening, and probe for information to clarify requests;
  • Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.

Reporting Structure:

  • CEO; Senior Manager Operations; Thrift Stores Manager

Click here to learn more.

Delivery Driver

Delivery Driver, RAPS Thrift Store, 9040 Francis Rd, Richmond, BC

Job description:

The Delivery Person & Truck Driver (“DPTD”) has the primary responsibility to assist with donation pick-ups and deliveries, moving donations between stores and merchandising to maximize revenue opportunities for the RAPS Thrift Store. Responsibilities also include sales, customer service, sorting, pricing, merchandising and cleaning.

RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.

Duties and responsibilities:

  • Moving donations between Thrift Store locations;
  • Coordinating all donation pick-ups, deliveries, loading and unloading of purchased and donated items;
  • Able to drive a 3-ton cube truck;
  • Able to lift 50+ lbs;
  • Handling of donated furniture and household items with caution and care, including special handling of breakable items;
  • Organization of furniture so as to utilize space in truck for transport;
  • Able to communicate positively and effectively with donors when rejecting donated items deemed in disrepair or otherwise unsuitable for resale;
  • Able to take inventory as needed;
  • Assist with setting up displays and merchandising as requested;
  • Perform routine cleaning and maintenance tasks;
  • Assist with ringing up sales and providing customer service, as needed;
  • Greet and assist customers, as needed;
  • Assist with sorting and pricing items that are donated to our stores, as needed;
  • Maintain store appearance through cleaning, as needed;
  • Cashier duties, as assigned;
  • Answer phones, as assigned;
  • Effectively communicate store requirements to management;
  • Perform all assigned tasks and responsibilities promptly;
  • Assist with special store events, as assigned;
  • Demonstrate high levels of professionalism when interacting with staff and the public.

Knowledge, Education & Experience:

  • Be passionate about animals, and be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
  • Follow and uphold RAPS policies and protocols and complete all tasks to a high standard;
  • Be patient and calm;
  • Be attentive to detail;
  • Have good interpersonal and verbal communication skills;
  • Help foster an enviable work environment;
  • Provide exceptional phone communication and customer service;
  • Show attention to detail and follow-up;
  • Have a positive, constructive attitude.
  • Must have stamina, be physically fit and be punctual;
  • Capable of heavy lifting, loading and unloading (50+lbs) donated furniture and household items is a must;
  • Capable of repetitive, physical activity while lifting, including but not limited to climbing stairs;
  • Exemplary interpersonal skills;
  • Actively listens, and probes for information to clarify requests;
  • Positive outlook;
  • Comfortable driving a one tonne cube truck;
  • Valid class 5 driver’s license and clean driving record;
  • Active listening, and probe for information to clarify requests;
  • Use tact and discretion when discussing problems and eliciting sensitive or confidential information.

Judgement, Authority & Decision-making:

  • Work as part of a team, or independently when needed;
  • Work is performed in accordance with established procedures and approved practices;
  • Organization of work to accomplish goals is expected.

Interpersonal Skills:

  • Active listening, and probe for information to clarify requests;
  • Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.

Job Types: Full-time, Permanent

Pay: $21.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Schedule:

  • 8 hour shift
  • Weekends as needed

Experience:

  • Driving: 5 years (required)
  • delivery driver: 1 year (preferred)

Work Location: In person

Click here to learn more.

Warehouse Workers

Warehouse Workers

Job Description

The Regional Animal Protection Society (RAPS) is actively hiring Warehouse Workers to help move and organize inventory between RAPS Thrift Stores and warehouse locations.

RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.

Responsibilities:

  • Load and unload trucks, trailers, and containers;
  • Receive, inspect, and store incoming shipments;
  • Pick, pack, and prepare orders for shipment;
  • Operate warehouse equipment such as forklifts (if certified, as needed);
  • Maintain accurate inventory records;
  • Keep the warehouse and stores clean, organized, and free of hazards;
  • Follow workplace safety regulations and procedures;
  • Assist with assembling and wrapping products for transport;
  • Label and sort items according to warehouse procedures;
  • Assist with setting up displays and merchandise, as requested;
  • Greet and assist customers, as needed;
  • Assist with sorting and pricing items, as needed;
  • Communicate with managers and team members to ensure smooth operations;
  • Perform all assigned tasks and responsibilities promptly;
  • Assist with special store events, as assigned;
  • Demonstrate high levels of professionalism when interacting with staff and the public.

Requirements:

  • Capable of heaving lifting (up to 50 pounds), loading and unloading donated furniture and household items is a must;
  • Capable of repetitive, physical activity while lifting, including but not limited to climbing stairs;
  • Valid Class 5 driver’s license and clean driving record;
  • Comfortable driving a large truck;
  • Flexible availability, including potential evening or weekend shifts, as needed;
  • Strong work ethic and attention to detail;
  • Be passionate about animals, and be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
  • Exemplary interpersonal skills;
  • Positive outlook;
  • Active listening, and probe for information to clarify requests;
  • Use tact and discretion when discussing problems and eliciting sensitive or confidential information.

Judgement, Authority & Decision-making:

  • Work as part of a team, or independently when needed;
  • Work is performed in accordance with established procedures and approved practices;
  • Organization of work to accomplish goals is expected.

Interpersonal Skills:

  • Active listening, and probe for information to clarify requests;
  • Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.

Reporting Structure:

  • CEO, Senior Senior Manager Operations; Thrift Stores Manager

These are temporary warehouse positions for 3 months, with the possibility of extension, based on performance and business imperatives.

Apply today to join our RAPS team today!

Job Types: Full-time, Fixed term contract

Contract length: 3 months

Pay: From $19.00 per hour

Expected hours: 32 – 40 per week