Work for the Regional Animal Protection Society
If you feel like you have something unique to offer RAPS, please send your resume and cover letter to marian@rapsbc.com.
Current Job Openings
Veterinary Technician
Veterinary Office Assistant
Assistant Manager, RAPS Thrift Store
Assistant Manager, RAPS Thrift Store, 8260 Granville Avenue, Richmond, BC
Assistant Manager, RAPS Thrift Store
The Thrift Store Assistant Manager (“TSAM”) has the primary responsibility to assist the RAPS Thrift Store Manager with sales and merchandising to maximize revenue opportunities for the RAPS Thrift Store locations. Responsibilities also include handling donations, customer service, sorting, pricing, merchandising and cleaning. This position reports to the RAPS’ CEO and the Thrift Store Manager.
RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.
Duties and responsibilities:
- Help manage staff and volunteers on a day-to-day basis;
- Communicate positively and effectively with staff and volunteers;
- Communicate positively and effectively with donors;
- Accept donations from the public;
- Help to manage pick-ups, deliveries, loading and unloading of donated items;
- Ensure that donated items are handled with caution and care, including special handling of breakable items;
- Organize store merchandise to best utilize floor space;
- Take inventory as needed;
- Help manage the set-up of displays and merchandise;
- Perform routine cleaning;
- Ring up sales and provide customer service;
- Greet and assist customers;
- Help manage sorting and pricing items that are donated to our stores;
- Maintain store appearance through cleaning;
- Cashier duties, as needed;
- Answer phones, as needed;
- Effectively communicate store requirements to Thrift Store Manager;
- Perform all assigned tasks and responsibilities promptly;
- Assist with special store events, as assigned;
- Demonstrate high levels of professionalism when interacting with staff and the public.
Knowledge, Education & Experience:
- Be passionate about animals, and be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
- Follow and uphold RAPS policies and protocols and complete all tasks to a high standard;
- Be patient and calm;
- Be attentive to detail;
- Have good interpersonal and verbal communication skills;
- Help foster an enviable work environment;
- Provide exceptional phone communication and customer service;
- Show attention to detail and follow-up;
- Have a positive, constructive attitude.
- Be punctual;
- Exemplary interpersonal skills;
- Positive outlook;
- Active listening, and probe for information to clarify requests;
- Use tact and discretion when discussing problems and eliciting sensitive or confidential information.
Judgement, Authority & Decision-making:
- Work as part of a team, or independently when needed;
- Work is performed in accordance with established procedures and approved practices;
- Organization of work to accomplish goals is expected.
Interpersonal Skills:
- Active listening, and probe for information to clarify requests;
- Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.
Reporting Structure:
- CEO; Senior Manager Operations; Thrift Stores Manager
Delivery Driver
Delivery Driver, RAPS Thrift Store, 9040 Francis Rd, Richmond, BC
Job description:
The Delivery Person & Truck Driver (“DPTD”) has the primary responsibility to assist with donation pick-ups and deliveries, moving donations between stores and merchandising to maximize revenue opportunities for the RAPS Thrift Store. Responsibilities also include sales, customer service, sorting, pricing, merchandising and cleaning.
RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.
Duties and responsibilities:
- Moving donations between Thrift Store locations;
- Coordinating all donation pick-ups, deliveries, loading and unloading of purchased and donated items;
- Able to drive a 3-ton cube truck;
- Able to lift 50+ lbs;
- Handling of donated furniture and household items with caution and care, including special handling of breakable items;
- Organization of furniture so as to utilize space in truck for transport;
- Able to communicate positively and effectively with donors when rejecting donated items deemed in disrepair or otherwise unsuitable for resale;
- Able to take inventory as needed;
- Assist with setting up displays and merchandising as requested;
- Perform routine cleaning and maintenance tasks;
- Assist with ringing up sales and providing customer service, as needed;
- Greet and assist customers, as needed;
- Assist with sorting and pricing items that are donated to our stores, as needed;
- Maintain store appearance through cleaning, as needed;
- Cashier duties, as assigned;
- Answer phones, as assigned;
- Effectively communicate store requirements to management;
- Perform all assigned tasks and responsibilities promptly;
- Assist with special store events, as assigned;
- Demonstrate high levels of professionalism when interacting with staff and the public.
Knowledge, Education & Experience:
- Be passionate about animals, and be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
- Follow and uphold RAPS policies and protocols and complete all tasks to a high standard;
- Be patient and calm;
- Be attentive to detail;
- Have good interpersonal and verbal communication skills;
- Help foster an enviable work environment;
- Provide exceptional phone communication and customer service;
- Show attention to detail and follow-up;
- Have a positive, constructive attitude.
- Must have stamina, be physically fit and be punctual;
- Capable of heavy lifting, loading and unloading (50+lbs) donated furniture and household items is a must;
- Capable of repetitive, physical activity while lifting, including but not limited to climbing stairs;
- Exemplary interpersonal skills;
- Actively listens, and probes for information to clarify requests;
- Positive outlook;
- Comfortable driving a one tonne cube truck;
- Valid class 5 driver’s license and clean driving record;
- Active listening, and probe for information to clarify requests;
- Use tact and discretion when discussing problems and eliciting sensitive or confidential information.
Judgement, Authority & Decision-making:
- Work as part of a team, or independently when needed;
- Work is performed in accordance with established procedures and approved practices;
- Organization of work to accomplish goals is expected.
Interpersonal Skills:
- Active listening, and probe for information to clarify requests;
- Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.
Job Types: Full-time, Permanent
Pay: $21.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Driving: 5 years (required)
- delivery driver: 1 year (preferred)
Work Location: In person
Animal Care Attendants
Animal Care Attendant, Level 2
Overview
We are seeking a dedicated and compassionate Animal Caretaker to join our team. In this role, you will be responsible for the daily care and well-being of animals in a Sanctuary setting. Your commitment to animal welfare and attention to detail will ensure that all animals receive the highest standard of care.
Animal Care Attendant (Level 2) Sanctuary
Job Description
The primary responsibilities of an Animal Care Attendant (“ACA”) are the cleaning and care for the animals at the RAPS Cat Sanctuary. This position reports to the RAPS CEO, Senior Manager-Operations, Cat Sanctuary & Adoption Centre Manager, Sanctuary Assistant Manager.
RAPS is a registered charity that also operates the RAPS Cat Sanctuary, the RAPS Adoption & Education Centre, three Thrift Stores and the RAPS Animal Hospital. We are a no-kill, animal serving agency.
Duties and responsibilities:
- Feed and provide fresh water to all animals in designated areas;
- Check all bedding for urine, vomit, etc. and change as necessary;
- Collect and wash dishes;
- Do laundry throughout the shift;
- Empty garbage cans, and remove recyclables;
- Sweep and mop all floor surfaces, cages or kennels, cage tops, and walkways;
- Regularly move furniture, shelves and cages to clean underneath;
- Disinfect cages or kennels, adhering to cleaning protocols;
- Wash and sanitize litter boxes and scoops (cats);
- Clean up feces or vomit as required;
- Record interactions with the observation sheets hanging on the cages or kennels;
- Take note of any health or behaviour concerns and share with managers and ACA Level 3 staff;
- Enter medical or behavioural concerns into ASM;
- Assist with large cleaning tasks as assigned by the manager;
- Cover areas where we are short volunteers;
- Greet and assist the public with questions regarding animal adoption;
- Assist during visiting hours; tasks vary depending on need;
- Keep up to date on the care of the animals by regularly checking ASM;
- Follow all isolation protocols and handling techniques with sick animals;
- Assist with mentoring new volunteers and/or staff members;
- Assist management in determining adoptability and/or rehabilitation needs;
- Work collectively and collaboratively with other staff and management;
- Record all procedures, vaccines, medications, etc. into ASM;
- Enter diary/medical notes into ASM for each animal;
- Enter appropriate medical care instructions provided by vets into ASM;
- Identify animals requiring medical attention;
- Familiarize yourself with each cat at the sanctuary & know how to differentiate between cats (know which cats belong in which area)
- Take full care of animals that are quarantined, or are housed in ‘DO NOT ENTER’ cages (clean cages, change out bedding, scoop boxes, feed wet, dry food and water);
- Help prepare and administer medications, subcutaneous fluids, insulin, and other treatments as directed by a licensed veterinarian to 30-50 social, semi feral and feral cats daily;
- Be diligent regarding time management & ensure medications are administered on time as per instruction (e.g. Insulin injections are on a strict schedule).
- Monitor caged animal observation sheets and medical observation sheets addressing concerns as they come up;
- Provide new observation sheets as needed;
- Provide preventative treatments such as; vaccines, de-wormers and flea prevention on schedule;
- Monitor feeding schedule for animals requiring wet food for dietary or medical reasons;
- Trim nails, clean ears, bathe and groom animals as required;
- Help maintain inventory of medical supplies;
- Help track vaccine usage;
- Ensure medications are stored correctly
- Assist in handling and restraining animals as needed;
- Oversee the cleanliness and organization of the medical treatment areas;
- Restock canned food in medical treatment areas;
- Sanitize animal carriers when finished with them;
- Accompany animals during euthanasia;
- Drop off and collect animals and/or medication at the RAPS Animal Hospital;
- Liaise with management and veterinarians telephonically or via text if there is an immediate medical emergency with an animal, then follow instructions given.
- Transport cats to the emergency vet in the evening and return animal to the Sanctuary
- Report any operational concerns directly to management on duty or as soon as possible;
- Prepare cats that are going to the vet in the morning. This includes but is not limited to: caging cats overnight, fasting cats overnight, preparing drop off forms for the veterinarian, preparing cat carriers/transfer cages for the cat, ensuring vaccines/microchips are ready for the morning vet visit.
- leave notes/instructions for the morning person if an emergency occurred overnight & there is immediate action to be taken in the morning;
- Other duties as required by management.
Knowledge, Education & Experience:
- Be passionate about animals;
- Valid driver’s license
- Be familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society;
- Able to work from 6AM and/or until 10:30 PM;
- Follow and uphold Sanctuary policies and protocols and complete all tasks to a high standard;
- Be patient and calm;
- Be attentive to detail;
- Be physically fit to restrain pets;
- Have good interpersonal and verbal communication skills;
- Show attention to detail and follow-up;
- Have a positive, constructive attitude.
- Be able to catch, wrangle and restrain feral cats in order to treat or monitor;
Judgement, Authority & Decision-making:
- Work as part of a team, or independently when needed;
- Work is performed in accordance with established procedures and approved practices;
- Organization of work to accomplish goals is expected.
Interpersonal Skills:
- Active listening, and probe for information to clarify requests;
- Uses tact and discretion when discussing problems and eliciting sensitive or confidential information.
Reporting Structure:
- CEO, Senior Manager-Operations, Cat Sanctuary & Adoption Centre Manager
Job Types: Part-time, Permanent